UnSee

Category: Research Update

  • Between Transitions

    This event will create a space for discussions and reflections starting from the insights of the research called UnSee (Uncertainty in Services). The research from the Design Department of Politecnico di Milano explores, with a phenomenological approach, how service design reconfigures its practices through the lenses of systemic design and design futures. UnSee explored several…

  • In the previous episodes

    UnSee Update #8 // January – February 2025 Words by: Riccardo Torta It’s been a while since our last update, but things are going great for us. This will be a short update because, even though there have been many things going on, we cannot talk about them just yet. We don’t want to spoil…

  • End of the year for UnSee

    UnSee Update #7 // December 2024 Words by: Riccardo Torta Between the end of November and December 2024, our team has been busy with two main tasks: organizing and conducting an internal workshop to align the knowledge gathered and finalizing the validation process with new expert interviews. Both tasks kept us quite busy, if we add…

  • No-Stop November – discussions in progress

    UnSee Update #6 // November 2024 Words by: Riccardo Torta This month has been a whirlwind of many different activities happening for the UnSee team and research, just as the crisp winter air of November starts to invade Milan, we felt like those leaves outside our office flying around the campus and exploring familiar spaces…

  • New Knowledge Joins the Chat

    UnSee Update #5 // October 2024 Words by: Riccardo Torta The month of October was marked by the creation of new content and knowledge for the research. Most of it was internal, but some external dissemination activities allowed us to gather new pieces of the big picture. It was also a month of gatherings as…

  • Networking and Synthesising

    UnSee Update #4 // September 2024 Words by: Riccardo Torta September was definitely a busy month for the UnSee team, fresh and rested from the summer holidays, we jump head into our busy schedules. Not everything that has happened concerned directly the research, but many activities gravitated around that liminal space between learning experiences and…

  • From the Interviews to the Insights

    UnSee Update #3 // July 2024 Words by: Riccardo Torta We are reaching the end of July, so it’s time for another UnSee update!  After finishing the round of interviews with expert practitioners, we started collecting insights and making sense all together of what we had learned.This process saw all team members analysing several interviews…

  • Wrapping up the interviews

    UnSee Update #2 // June 2024 Words by: Riccardo Torta June is coming to an end, and so is our first round of interviews. During the first part of the month, we had the luck of engaging in illuminating conversations with both service design experts and practitioners from different parts of the world. The interviewees…

  • Starting the first round of interviews

    UnSee Update #1 // May 2024 Words by: Riccardo Torta (This is an excerpt from a post on our Linkedin Page) During May we’ve been involved in some heavy mapping, gathering case studies and synthesising integrated perspectives from service design, systemic design and design futures – plus organising a first round of interviews with expert…